Thoughtful comfort for pets and their people

This Payment Policy applies to orders placed through snuggletailhome.com.

  1. Currency

Prices and transactions are displayed and processed in United States dollars unless the checkout page expressly states otherwise.

  1. Accepted Payment Methods

Depending on your device, eligibility, and the options enabled during checkout, we may accept:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Shop Pay

  • Apple Pay

  • Google Pay

Only payment methods displayed during checkout are currently available.

  1. Payment Authorization

When an order is submitted, the selected payment provider may authorize or charge your payment method.

An authorization hold may temporarily reduce your available funds even if an order is later canceled. The timing for releasing an authorization hold is controlled by your bank or payment provider.

  1. Prices and Taxes

The product price displayed during checkout is the price charged, subject to the correction of obvious errors.

Applicable sales tax is calculated based on the order and delivery address.

Standard shipping to eligible addresses within the contiguous United States is free.

  1. Payment Verification

We or our payment and fraud-prevention providers may request additional information to verify a transaction.

We may delay, decline, or cancel an order if payment cannot be authorized, information is incomplete, or the transaction appears fraudulent or unlawful.

  1. Payment Security

Payments are processed through Shopify Payments and other payment providers displayed during checkout.

SnuggleTail Home does not directly store complete payment card numbers.

Payment providers process card information according to their own security standards and privacy policies.

  1. Refunds

Refunds are issued only to the original payment method.

Approved refunds are processed within 5 business days after inspection and approval.

Your bank or payment provider may require additional time to post the refund.

  1. Contact Us

For payment questions, contact:

Email: support@snuggletailhome.com

Telephone: +1 754-422-9913

Do not send complete payment card details by email.