Privacy policy

This Privacy Policy describes how SnuggleTail Home, operated by SHIRT SHIFT LLC, collects, uses, discloses, and protects personal information when you visit snuggletailhome.com, purchase a product, contact us, or otherwise use our services.

1. Information We Collect

We may collect:

• Your name, billing address, shipping address, email address, and telephone number

• Order details, products purchased, returns, refunds, and customer service history

• Payment-related information processed by our payment providers

• IP address, browser type, device information, device identifiers, and cookie data

• Communications, reviews, preferences, and information you voluntarily provide

We may obtain information directly from you, automatically through cookies and similar technologies, or from service providers such as Shopify, payment processors, analytics providers, advertising providers, fraud-prevention providers, and shipping carriers.

1. How We Use Personal Information

We may use personal information to:

• Process payments and orders

• Deliver products

• Manage returns and refunds

• Provide customer support

• Communicate about orders and account activity

• Maintain website and account security

• Detect and prevent fraud or abuse

• Comply with tax, accounting, legal, and regulatory obligations

• Measure and improve website performance

• Personalize the shopping experience

• Provide marketing and advertising where permitted

1. Legal Bases

Where a legal basis is required, we process personal information to perform our contract with you, comply with legal obligations, pursue legitimate business interests, and obtain consent where required.

1. How We Disclose Information

We may disclose personal information to:

• Shopify and related commerce providers

• Payment processors

• Fulfillment providers and shipping carriers

• Hosting, security, analytics, email, advertising, and customer service providers

• Professional advisers

• Government authorities when legally required

• Parties involved in a merger, financing, acquisition, or sale of business assets

These parties may process information under their own terms and privacy policies.

We do not sell personal information for money. However, certain advertising and analytics activities may be considered selling, sharing, or targeted advertising under some U.S. privacy laws.

1. Cookies and Tracking Technologies

We use necessary cookies to operate our shopping cart, checkout, security, account, and privacy functions.

Where permitted, we may also use functional, analytics, and advertising cookies. Please review our Cookie Policy for additional information.

1. Data Retention

We retain personal information for as long as reasonably necessary to complete transactions, provide support, maintain business and tax records, prevent fraud, resolve disputes, and comply with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

1. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

No electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

Do not send complete payment card numbers, passwords, Social Security numbers, or sensitive identity documents through ordinary email.

1. Your Privacy Rights

Depending on where you live, you may have the right to request:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information

• A portable copy of your information

• Withdrawal of consent

• Opt-out from certain targeted advertising, selling, or sharing

To submit a privacy request, email support@snuggletailhome.com. We may verify your identity before processing the request.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message. Transactional communications concerning orders or support requests may continue.

Where legally required and technically supported, we recognize browser-based opt-out signals such as Global Privacy Control.

1. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 18.

We do not knowingly collect personal information from children. A parent or guardian who believes a child has provided personal information may contact us to request its deletion.

1. International Processing

Our service providers may process personal information in the United States or other countries. Privacy laws in those locations may differ from the laws where you live.

1. Policy Updates

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The effective date will be updated when material changes are published.

1. Contact Us

SHIRT SHIFT LLC, doing business as SnuggleTail Home

Address: 511 E Clinton St, Clinton, MO 64735, United States

Email: support@snuggletailhome.com

Telephone: +1 754-422-9913