Thoughtful comfort for pets and their people

Terms of service

These Terms of Service govern access to and use of snuggletailhome.com and the services provided by SnuggleTail Home, operated by SHIRT SHIFT LLC.

By using our website, you agree to these Terms. If you do not agree, you should not use the website.

  1. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use our services.

You are responsible for providing accurate information and protecting the confidentiality of your account credentials.

  1. Permitted Use

You may use the website only for lawful personal shopping and related communications.

You may not:

  • Interfere with website operation or security

  • Introduce malicious code

  • Scrape or copy content without authorization

  • Impersonate another person

  • Submit fraudulent information

  • Misuse promotions

  • Violate applicable law or third-party rights

  1. Product Information

We make reasonable efforts to display our products accurately.

Colors and textures may appear differently due to lighting or device displays. Measurements may vary slightly because of manufacturing or measurement methods.

Product descriptions, prices, specifications, and availability may change without notice.

  1. Orders

Submitting an order constitutes an offer to purchase.

We may accept, reject, limit, or cancel an order because of inventory limitations, incorrect pricing or product information, payment problems, suspected fraud, address restrictions, or legal requirements.

An order confirmation email acknowledges receipt of your order and does not necessarily constitute final acceptance.

  1. Payments, Shipping, and Returns

Payments are governed by our Payment Policy.

Delivery is governed by our Shipping Policy.

Returns and refunds are governed by our Return and Refund Policy.

Additional transaction terms appear in our Terms of Sale.

  1. Pet Product Use

Select products appropriate for your pet’s size, weight, age, and behavior.

Inspect products, suction cups, fasteners, and installation hardware before each use. Supervise pets where appropriate and discontinue use if a product becomes damaged, loose, or unsafe.

Product information does not constitute veterinary or medical advice.

  1. Intellectual Property

The website and its text, graphics, photographs, branding, product presentation, and other content are owned by or licensed to SHIRT SHIFT LLC and are protected by applicable intellectual property laws.

You may access the website for personal, noncommercial purposes. No other license is granted.

  1. Third-Party Services

The website may use or link to services operated by third parties. We do not control their content, availability, security, or privacy practices.

Your use of a third-party service may be governed by separate terms and policies.

  1. Disclaimer

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

We disclaim warranties that are not expressly required by applicable law. Nothing in these Terms excludes consumer rights or warranties that cannot legally be excluded.

  1. Limitation of Liability

To the maximum extent permitted by law, SHIRT SHIFT LLC and its representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products.

Our total liability will not exceed the amount paid for the product or transaction giving rise to the claim, except where such a limitation is prohibited by law.

  1. Indemnification

To the extent permitted by law, you agree to indemnify SHIRT SHIFT LLC against claims resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

  1. Governing Law and Severability

These Terms are governed by the laws of the State of Missouri and applicable federal law, without regard to conflict-of-law principles.

Mandatory consumer rights in your jurisdiction remain unaffected.

If any provision is determined to be unenforceable, the remaining provisions will continue in effect.

  1. Contact Us

Email: support@snuggletailhome.com

Telephone: +1 754-422-9913

Address: 511 E Clinton St, Clinton, MO 64735, United States